Spoločnosť Resco pôsobí na trhu už 20 rokov, je jedným z globálnych lídrov vo vývoji multiplatformových mobilných softvérových riešení. Resco Mobile CRM v súčasnosti používa viac ako 2000 firemných zákazníkov a ich počet každoročne narastá. Naše mobilné riešenia sú plne prispôsobiteľné a môžu byť implementovateľné s Microsoft Dynamics 365 a Salesforce alebo používané ako súčasť samostatnej platformy Resco Cloud.

Resco is a Slovak company with own product development and global presence on the CRM & mobility market. We are looking for experienced consultant to cover our internal CRM system within the firm also on the technical level.

This role requires an individual with experience in analysis and description of business processes and their translation into IT requirements. A consultant in this role uses his/her background in IT (administration, consulting or development) to analyze requirements and propose feasible solutions and action plans, as well as handle all incoming questions regarding the technology.

Responsibilities:

• Understand current setup of the company’s internal CRM, use cases, processes and business needs
• Collect requirements from users of the CRM such as Sales department, Finance department, Support team and Product teams and others
• Analyze requirements and propose solutions, modifications, improvements and new processes and workflows
• Prepare technical specifications
• Plan, test and implement changes to the CRM
• Maintain technical documentation and document all the changes to the CRM
• Implement tools for automation and integration with other systems
• Act as the system administrator on the CRM platform and perform end-user administration tasks, providing support and troubleshooting on issues with the platform and third-party tools, e.g. Marketo.
• Train users and maintain training materials and guides
• Proactively identify opportunities for improvements and new functionalities
• Develop a technical roadmap for the CRM

• 5 years of experience

Technical:

• Strong technical background (Application developer, IT Consultant role)
• Fundamental understanding of CRM space is a huge advantage
• Experience with implementing and configuring Dynamics CRM / Salesforce or previous Resco platform knowledge is an advantage
• JavaScript - advanced
• HTML - advanced
• CSS – advanced

Business:

• Business acumen
• Ability to develop clear understandings of internal users’ needs and the capability to incorporate them into processes and solutions

Personality:

• Good interpersonal and communication skills with people at different levels
• Ability to work proactively and self-sufficiently on a day-to-day basis
• A strong team player with a proactive, flexible, and mature approach to the role
• Ability to prioritize tasks and workload and to adapt to challenges
• Strong written and verbal communication skills in English (Level C1)

• Work for the IT company of the year 2014, 3rd most profitable IT company of 2015, and in 2018 Gartner recognized Resco in its Gartner's Magic Quadrant for Mobile Application Development Platforms. We deliver mobile solutions to customers such as Bridgestone, Danone, Bayer CropScience, Husqvarna, KPMG Switzerland, and 2,500+ others
• Help to deliver mobile solutions to customers such as Heineken, Bridgestone, Danone, AutoZone, Bayer, Husqvarna, KPMG Switzerland and 2500+ others
• Experience the newest technologies and devices, even before they are available publicly
• Flexible working hours
• Trainings and language courses
• Relaxed work environment
• Spring, summer, autumn & winter company events
• Attractive bonus system
• MultiSport card - squash, tennis, badminton, gym, spa & countless other sports and activities